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Beware of Computer Takeover Scams

La Loma is committed to providing you with knowledge to detect fraudulent activity so you can protect your finances.


Scammers are pretending to be Norton Antivirus and other IT security employees. They may request to gain remote access to your computer to "fix" the alleged problem. 


Computer Takeover Scams "Red Flags" and Ways to Avoid

  • Someone calls claiming your computer has been infected with a virus or hacked

  • You receive a pop-up message directing you to call a telephone number for assistance with your computer

  • A person asks for payment in an unusual form, such as through gift cards, wire transfers, or a check to be picked up by a courier.

  • If your device has been infected by a computer virus or does not work, take it to a reputable local company to fix it.

  • Make sure your computer has up-to-date antivirus, anti-malware, and anti-spyware software


Please stay alert and avoid becoming a victim of fraud. Fraudsters have become increasingly adept to getting personal information through phone and email. Here are some helpful tips to help keep your information safe.


Check your account:

La Loma FCU offers mobile and home banking to help you stay up to date with your daily transactions. Regularly check your account(s) online to monitor balances and spending. This can serve as a first line of defense against unauthorized use.


Think like a detective:

If it’s too good to be true, is probably is. If you receive a check in the mail from an unknown party, let La Loma FCU know about it and we can assist with getting additional information.  It is recommended to never deposit a check into your personal account from an unknown party.


Have a strong password:

A unique password acts as a deadbolt on your account. It’s always good to update your online banking passwords regularly. By changing your password regularly, it can help lower the odds of your password being stolen or decoded by fraudsters.


Don’t reveal personal information to unknown parties:

Phone calls, emails, and text messages can be masked to look like they are coming from a trusted source when they are actually from an unknown party. Play it safe, do not send your personal information such as account numbers, social security numbers, passwords, etc. via phone or email.


Be careful with shopping online: 

Be cautious when setting up automatic payments and saved passwords from online merchants. Always remember to never send money to unknown parties.

Please report any suspicious activity to the Federal Trade Commission (FTC) at

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