La Loma FCU Express Line
The La Loma Express Line audio response system will allow you to access your account seven days a week around the clock. Use Express Line for inquiries on your savings, checking and loan balances, for transfers between your savings and checking, loan payments, verifying which checks have cleared and more.
To use Express Line, you must use your member number, access code (received when you apply for the Express Line), and the account or loan numbers you wish to access.
Call Format
On a touch- tone phone dial (909) 796-2558 or (888) 2LALOMA. When the system prompts, enter your member number followed by the # sign, wait for the prompt and enter your access code followed by the # sign.
Example: Member number 999999#
Access code 1111#
Next the system will prompt you to enter the service code you desire followed by the # sign or press 0 (zero) followed by the # sign for a guided menu. (To listen to a list of service codes enter 81 followed by the # sign.) Please refer to your member statement for the correct account or loan numbers you wish to access. Some inquiries and transactions will use default account numbers. Generally, the default account numbers will be 1 for savings and 10 for checking.
Service Codes
Code Inquiries
7 Deposit and Withdrawal Activity for designated account number
8 Deposit Activity for designated account number
9 Withdrawal Activity for designated account number
11 Share Account Balance and last deposit (default savings account)
12 Checking Account Balance and last deposit (default checking account)
13 List of Checks Paid (default checking account)
14 Specific Check Paid (default checking account)
15 Account Balance and last deposit for designated account number
16 Loan Balance, Payment Due and Payoff for designated loan number
17 Checks Paid (specific check or list of checks) for designated checking account
18 Dividends Paid on designated account number
19 Interest Paid on designated loan number
Transactions
21 Transfer Savings to Checking (default account number)
22 Transfer Checking to Savings (default account numbers)
25 Transfer Loan Advance to Savings (default account)(if authorized by C.U.)
27 Account to Account Transfer for designated account numbers
(e.g Checking to checking)
28 Loan to Account Transfer for designated accounts (if authorized by C.U.)
31 Check Withdrawal from Savings to be mailed (default account)
41 Transfer Loan Payment from Savings (default savings to designated loan)
42 Transfer Loan Payment from Checking (default checking to designated loan)
45 Transfer Loan Payment from designated account to designated loan
29 Cross Transfer
Utility
20 Choose Another Member Number for inquiry or transaction
66 Change Access Code (PIN number)
70 Receive Voice Mail Message From C.U.
80 Repeat Last Response
81 List of Service Codes
99 End Session |